Field Services
On-Site Support and Maintenance Solutions
QAST provides comprehensive field services for telecom infrastructure, focusing on installation, configuration, troubleshooting, and repair, aiming to minimize downtime, optimize performance, and maintain operational efficiency while preserving OPEX.
Safety & Security Services
Our field services prioritize safety, security, efficiency, and reliability in telecom operations, conducting regular audits, implementing robust measures, and providing training to protect infrastructure and personnel.
Field Operation & Maintenance (O&M)
Our experts handle field operations and maintenance, ensuring telecom infrastructure operates at peak performance. They focus on efficiency, reliability, and minimizing disruptions to maintain network smoothness.
Fuel Management
Our field services focus on fuel management for telecom infrastructure, ensuring uninterrupted power supply, monitoring fuel levels, scheduling refueling, and implementing effective storage and distribution strategies.
Audit & Quality Services
Field services encompass on-site tasks, while Audit & Quality Services ensure compliance and uphold standards through assessments and evaluations. Both are vital for operational excellence and customer satisfaction.
Emergency Response and Continuity:
Our team prioritizes emergency response and business continuity, utilizing redundant systems and robust disaster recovery protocols to ensure network resilience and uninterrupted service during emergencies.
Customer-Centric Operations:
We prioritize prompt and effective customer service by collaborating with service teams to respond to feedback, enhance network experience, and deliver solutions that exceed customer expectations.
Innovation and Evolution:
We prioritize innovation and future-ready network infrastructure, ensuring your network is capable of supporting emerging technologies like 5G and beyond, enabling you to seize new opportunities in a rapidly evolving digital landscape.
Network Surveillance and Optimization:
The Front Office (FO) and Back Office (BO) collaborate in the Network Operations Center (NOC), a state-of-the-art facility, to monitor network infrastructure 24/7, proactively identifying and resolving issues to ensure optimal performance and superior user experiences.
Quality Assurance:
Our top priority is adherence to Quality of Service (QoS) standards, with continuous performance data analysis to optimize network capacity. Our dedicated team from the Radio Network Optimization (RNO) team ensures your network meets industry benchmarks for superior connectivity.
Maintenance and Upgrades:
We maintain your 2G, 3G, and LTE networks with a strict maintenance schedule, ensuring peak efficiency. We manage software and physical infrastructure upgrades promptly, ensuring your network remains robust, secure, and capable of optimal performance.
Re-farming:
Re-farming involves reallocating existing spectrum bands to newer technologies, improving efficiency and supporting technological transitions. Cost-effective, regulatory-compliant, and customer-friendly initiatives optimize spectrum usage, enhancing network performance and capacity.
Re-farming:
Drive testing is a crucial process that gathers data on network performance to optimize coverage, troubleshoot issues, benchmark against competitors, ensure regulatory compliance, and guide future planning and upgrades, especially for advanced technologies like 4G and 5G.
Quick Links
Our Offices
- Khartoum HQ, our presence extends across strategic locations, including:
- Port Sudan
- Madani
- Atbara
- Shandi
- Dongola
contact
- 60th Road, Khartoum – Sudan
- +249 183 000 000
- +249 912 300 000
- Info@qasthub.com
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