Overview
Amid a turbulent period, our network monitoring teams faced a critical challenge. Safety restrictions and limited movement created a void in our monitoring capabilities. However, our Front Office (FO) team stepped up to the plate and embraced the urgency of the situation.
Solution
Undeterred by the circumstances, our FO team made a bold decision. They embarked on an intensive 96-hour mission, locking themselves in the office to bridge the gap in network monitoring. With unwavering dedication, they ensured round-the-clock visibility of our network.
Result
The unwavering commitment and tireless efforts of our FO team bore fruit. For four days straight, they kept a watchful eye on our network, swiftly addressing any issues that surfaced. Their vigilance and resilience not only preserved the functionality of our systems but also showcased our ability to thrive in the face of adversity.
